Here are some before and after examples:

• Vague: Improved stakeholder communication
  Better: Lifted stakeholder satisfaction from 76% → 91% in 12 months

• Vague: Significantly reduced costs
  Better: Cut contractor spend by $18,000 in 3 months by renegotiating service contracts

• Vague: Consistently led successful projects
  Better: Delivered 7 projects on time and on budget over 2 years

• Vague: Managed a range of clients
  Better: Managed 23 active clients with 96% retention

• Vague: Wrote monthly leadership reports
  Better: Produced monthly board reports read by 15 executives across 3 jurisdictions

Here is a plug-and-play formula you can use to rewrite any line:

I [verb] [number + result] by [method] over [timeframe].
Example: I reduced onboarding time by 43% by simplifying the workflow and creating new training materials in 8 weeks.

If you don't know the exact number use a credible estimate or range:

• “Increased engagement by ~120%”

• “Positive feedback tripled (+300%); complaints dropped to near zero”

There are 5 places to look for numbers:

1. Time — days to deliver, turnaround time, time saved

2. Money — budgets, savings, revenue, cost avoidance

3. Volume/Scale — number of clients, users, sites, files, assets

4. Quality — error rates, satisfaction scores, rework reduced

5. Frequency/Reach — how often, how many times, how widely used

Today take 10 minutes and significantly enhance the impact of your resume:

1. Open your resume and circle lines that start with: improved, delivered, managed, supported, increased.

2. Add one number (%, $, count, timeframe, frequency) to three of those lines.

3. Save a note describing how you got that number.

Numbers move your resume from opinion to evidence, from “sounds nice” to “hire-worthy.” Start with three lines today and feel the difference immediately.

As always, wishing you a flourishing career.

Katherine